Terms of website use.

Read carefully these terms of use that apply to your use of the Enterprise Rent A Car website.

1. Scope, Services provided by Enterprise, Data Protection.

1.1. This website is offered for free by UNO Rent-A-Car S.A. of C.V. ("Enterprise") for the benefit of its affiliates and their licensees / franchisees operating the Alamo car rental system worldwide. Reach, Services provided by Alamo, Data Protection.
1.2. The services provided on this website are, among others:
a) Provide the usability options of the site according to these Terms of use.
b) Provide information on available vehicles, pick-up locations, rental rates and current special offers for car rental in the countries where Alamo operates and its subsidiaries or franchises.
c) Allow customers to complete booking requests for car rental.
d) Allow customers to complete prepaid reservations in some cases.
1.3. Alamo plans to maintain the website permanently. However, users can not derive from this a right to a future use of the website. If Alamo plans to close the website, Alamo will inform the user in advance by displaying relevant information on the website.
1.4. Alamo reserves the right to change, expand or reduce the content, structure and design of the website.
1.5. Alamo in no way guarantees the availability of the website, neither temporarily nor geographically. Alamo can temporarily reduce the usability of the website, individual functions and the availability of information if there are sufficient legal or technical reasons for this measure. The technical reasons in particular include, among others, maintenance work, updates to the underlying software and maintenance of the website's security or integrity.


2. Reservation requests.

2.1.This website is purely an information and reservation service. It does not provide the opportunity to enter into rental agreements. The rental agreements are exclusively held in branches of Alamo and its subsidiaries and their respective franchisees. The addresses and contact details of the branches are available on this website.
2.2. The website can provide the user with two booking service options: 1) when available, prepaid reservation: a binding reservation subject to the Terms and Conditions of Payment Now; or 2) non-binding reservation requests. Except in the case of a prepaid reservation, either party may cancel any reservation request, whether the reservation request has been confirmed or not, for any reason or no, in its sole discretion, and without liability for the reservation other part.


3. User account.

3.1. The user does not need to register to make use of the website, the information available and the reservation requests or prepaid reservations.


4. Obligations of the user and consequences of infractions of the terms of use.

4.1. The website and the underlying database can only be used in the manner provided by Alamo. In particular, the information can only be viewed through the Alamo websites using an Internet browser.
4.2. It's not allowed.
a) Send or make accessible any virus or other malicious software.
b) Take measures that could negatively affect or damage the process or functionality of the Alamo websites or the computer systems of other users.
c) To circumvent or render ineffective the functions (for example, the search forms) of the website or to interfere in any other way with the Alamo website.
d) Take measures that could result in an overload of the infrastructure of the Alamo websites.
e) Bloquear, sobrescribir o modificar el contenido generado por Alamo.
f) Use automatic functions (for example, algorithms, machines) to search for vehicles or acquire car rental appointments.
g) Collect or acquire by any other means, and store information about other users without their consent, especially email addresses.
h) Get unauthorized access to networks.
4.3. If there is a reasonable suspicion of violations of the Terms of Use, against the law or against the rights of third parties, Alamo reserves the right to:
• Issue a formal warning to the user;
• temporarily limit or block the user's access to the website;
• Permanently block and delete the user's access.


5. Intellectual property of Alamo.

5.1. The content, structure and design of this website, the program code and all intellectual property rights (eg, trademark and copyright, database rights) are the property of Vanguard Trademark Holdings USA , LLC ("Vanguard"), an Alamo affiliate.
5.2. The individual contents of the website, in particular the car rental offers and the reservation requests, can only be downloaded, printed or copied for non-commercial use by the user.
5.3. Any use beyond this, especially editing, copying, dissemination or other public disclosure is not permitted without the prior written consent of Vanguard, which will be obtained from nicadmin@enterprise.com.
5.4. If you believe that the materials published on the website infringe your intellectual property rights, contact Vanguard at Intellectual Property Manager, Intellectual Property Questions, 600 Corporate Park Drive, St. Louis, Missouri 63105 or nicadmin@enterprise.com. Include: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other proprietary interest; (2) a description of the work protected by copyright or other protected material that you claim has been infringed; (3) a description of where the material is located on the website; (4) your address, telephone number and email address; (5) your statement that you have a good faith belief that the disputed use is not authorized by the owner of the copyright or other interest, its agent or the law; and (6) your account statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner of the copyright or other interest or authorized to act on behalf of the owner.
5.5. Alamo, Alamo Rent A Car and "Drive Happy" are included in the family of trademarks and service marks owned by Vanguard and its licensors (this is not an exhaustive list of Vanguard trademarks and service marks). Trademarks and service marks designated with the "®" symbol are registered with the United States Patent and Trademark Office and numerous foreign countries. Other trademarks and service marks belonging to Vanguard may be designated with the symbols "SM" or "TM". Vanguard trademarks and service marks may not be used in connection with any product or service without the prior written permission of Vanguard. All other brands, trademarks and non-Vanguard names that appear on the website are the property of their respective owners, who may or may not be affiliated, connected or endorsed by Vanguard.


6. Limitation of liability.

6.1. The website provides links to websites of companies affiliated with Alamo and other third parties. Alamo assumes no responsibility for the information provided under those links or for the nature, security or legality of the services provided there.
6.2. Alamo assumes no responsibility for advertisements and information provided by Alamo partners and third parties.
6.3. Alamo is responsible for deliberate and grossly negligent acts.
6.4. Alamo is responsible for acts of simple negligence only in cases of damage to life, limb or health, or in case of violations of material contractual obligations. In cases of violation of material contractual obligations, Alamo's liability is limited to the damage expected typical of such contracts. A material contractual obligation is an obligation whose fulfillment is a prerequisite for the achievement of the purpose envisaged at the conclusion of the contract and whose compliance the user can expect regularly.
6.5. Alamo is not responsible in cases of Force Majeure, especially not for interruptions without failure within the cable network.
6.6. Alamo alone is responsible for the loss of data to the extent prescribed in sections 6.3 and 6.4 above if the loss of data could not be prevented by appropriate security measures by the user.
6.7. The limitations of liability mentioned above also apply accordingly to Alamo's legal representatives and agents.


7. Disclaimer / resignation clause.

7.1. If the individual provisions of these Terms of Use are invalid or become invalid, this does not affect the validity of the remaining provisions. The failure of Alamo to enforce any provision of these Terms of Use does not constitute a waiver of this or any other provision.


8. Applicable law.

8.1. If you are accessing a website with a domain in your country of residence, the law of the country of your residence governs these Terms of Use. Otherwise, the laws of England and Wales govern these Terms of Use. The UN Convention on the International Sale of Goods is excluded.
8.2. If you have any questions about these Terms of Use, contact us at nicadmin@enterprise.com.
8.3. You can access the online dispute resolution platform of the European Commission here: http://ec.europa.eu/consumers/odr/. Alamo does not participate in the alternative dispute resolution procedure.